Do I need to verify my identity to use Polymesh?

Yes, to interact with any asset besides POLYX, users must complete the Initial Due Diligence (IDI) process through an approved CDD provider and receive a decentralized identity (DID).

This identity framework ensures that all participants handling asset tokens are known, enabling institutions to meet regulatory requirements and enforce compliance rules directly on-chain.

How does staking work for POLYX holders?

POLYX holders can stake by nominating Node Operators. Nominated POLYX is bonded and cannot be transferred until unbonded, with a 28-day unbonding period. Rewards are distributed daily based on Node Operator performance.

At this time, only Node Operators are subject to slashing penalties, however this could change in the future.

An easy way to stake POLYX is by using the Polymesh Portal.

Where can I see the assets deployed on Polymesh?

Assets on Polymesh can be viewed via the Polymesh Portal or compatible blockchain explorers like the Subscan block explorer or Protofire asset explorer.

Where can I find help and support?

If you've reviewed our documentation or browsed the community knowledge base and require help, we recommend you to contact Polymesh Labs via the following support channels:

  • For technical assistance, you'll recieve the fastest response by submitting a ticket
  • For general questions, feel free to contact the team through the Polymesh Discord
    • For developer-related inquiries, use our developer-support channel
  • For other questions, contact our team by filling out this form